Legal

Terms of Sale

France — Oocap SAS

Updated: June 2026

Introduction

These terms of sale apply by default to all clients submitting online orders at GetNano, which are governed by Oocap SAS, based in France. For offline orders placed through Oocap Inc., based in the United States, or if you have received a quote from Oocap Inc., please refer to the Terms of Sale for Oocap Inc. (USA).

All sales are subject to and expressly conditioned upon the terms and conditions contained herein, and upon buyer's assent thereto. No variation of these terms and conditions will be binding upon seller unless agreed to in writing and signed by an officer or other authorized representative of seller.

Technical Data

We make every effort to ensure that the technical information provided on our product pages is accurate and up to date. However, we cannot guarantee the accuracy, completeness, or suitability of the information for any particular purpose.

Before placing an order, the buyer and/or user should review all available technical information, including technical descriptions, documents such as Certificates of Analysis (COA), Safety Data Sheets (SDS), Transmission Electron Microscopy (TEM) images, Scanning Electron Microscope (SEM) images, X-Ray Diffraction (XRD) patterns, if available, and any other relevant documents.

Please note that some variations of the specifications may be acceptable. It is the responsibility of the buyer and/or user to determine the suitability of the product for their intended application.

Technical Support

At the buyer's request, the seller may provide technical assistance and information regarding the products sold. The technical assistance and information provided by the seller are for guidance purposes only and should not be relied upon as a substitute for professional advice. Unless otherwise agreed in writing, all such technical assistance and information will be provided without any representation or warranty.

Seller makes no warranties of any kind or nature with respect to technical assistance or information provided, including without limitation any implied warranty of merchantability or fitness for a particular purpose. The seller will not be liable for any damages resulting from the use of technical assistance or information provided.

Payments

3.1. Institutional Purchase Orders

Institutional purchase orders must be paid within 30 days of the invoice date, unless alternative terms have been agreed upon in writing. Overdue payments will incur a late fee of 1.5% per month on the outstanding balance.

3.2. Payment Reference

When submitting payment, please reference the Vendor's order ID number, which matches the invoice number.

3.3. Wire Transfers

For wire transfers, refer to the banking details provided on your invoice or in the instructions sent at the time of order submission. Payment instructions may vary based on your location or the currency used.

3.4. Proforma Invoices

The proforma invoice amount must be paid in advance, with the remaining balance due 30 days from the invoice date, unless alternative arrangements have been made in writing.

3.5. Credit Cards

Credit cards may not be accepted for large orders. If you need to make a large online payment, please contact your Sales Representative for assistance.

3.6. Letter of Credit

An Irrevocable Letter of Credit (or equivalent) may be required for large orders, unless stated otherwise in the quote or purchase order. Additionally, full or partial advance payment may be required depending on the client's credit history.

Vendor's Corporate Information

You may need the below corporate information while submitting an order with us:

Company NameOocap SAS

Address5 Avenue de l'Europe, 13760 Saint-Cannat, France

Phone+33 977 198 444

Company TypeSociété par Actions Simplifiée

Capital€40,000.00

VAT numberFR84521922492

EORI numberFR52192249200025

Shipping, Insurance & Handling (S&H)

5.1. Pricing Terms

All prices and/or quotations listed or received from Oocap SAS, including online prices on www.getnanomaterials.com, are FCA Marseille, France, under Incoterms® 2020, unless otherwise specified in writing. Shipping and handling fees will apply, varying based on shipping speed and destination.

5.2. Carrier Selection

Whenever possible, the seller will ship products by the method specified on the buyer's order, working closely with selected carriers for optimal service. Deviating from the list of selected carriers may result in additional expenses and shipment delays.

5.3. Force Majeure

The seller shall not be liable for any delay in delivery or failure to deliver due to any cause beyond its reasonable control, such as natural disasters, labor disputes, or transportation disruptions. The seller will make all reasonable efforts to inform the buyer of any such delay.

Taxes and Customs Charges

6.1. Applicable Terms

All prices are FCA Marseille, France, under Incoterms® 2020, unless otherwise specified in writing.

6.2. Customs Duties

CUSTOMS DUTIES MAY APPLY. If the buyer arranges for materials to be shipped to a destination country different from the shipping country, customs duties may apply. The consignee becomes the legal importer and is responsible for paying any applicable taxes and duties as required by governmental authorities in the destination country.

6.3. Import / Export Permits

The buyer is responsible for obtaining any necessary permits, licenses, or other documents required for the import, export, or transit of the products ordered.

6.4. Customs Clearance

Any customs clearance or import duties levied on goods by the customs authorities of the destination country shall be the sole responsibility of the buyer.

6.5. Intra-EU B2B

When both the shipping and destination countries are within the EU, and the consignee has provided a valid VAT Identification Number, the sale is treated as an intra-community supply and is exempt from VAT at the point of sale.

6.6. Intra-EU B2C

When both the shipping and destination countries are within the EU and the consignee has not provided a valid VAT Identification Number, VAT will be applied at the point of destination according to the applicable rate and regulations.

Warranties

Seller warrants that its products conform to the specifications described on the website, in the technical data sheets, and/or the Certificates of Analysis, if applicable. This warranty is exclusive and in lieu of any other warranty, whether expressed or implied.

7.1. Remedy

The seller's warranty is limited to the replacement of the product or the refund of the purchase price, at the seller's discretion, if the product does not meet the specified specifications.

7.2. Exclusions

This warranty does not cover any defects or failures resulting from improper handling, storage, or use of the product, or any other circumstances beyond the seller's control.

7.3. Inspection Period

The buyer must inspect the products upon receipt and notify the seller of any defects or non-conformities within 30 days of receipt. Failure to provide such notice within the specified period will constitute acceptance of the products.

7.4. Lead Time

Due to the unpredictability of product customization, the lead time may be longer than the one initially quoted. Any warranty with respect to the lead time is expressly excluded.

Return Shipments

The return of any products must be authorized in advance by the seller and buyer must ask seller within 30 days upon receipt of goods. Unauthorized returns will not be accepted.

The buyer is responsible for the cost of return shipping, and any applicable restocking fees (30% of the product price unless otherwise agreed).
Returned products must be in new condition, in their original packaging, unopened, and in resalable condition.
Refunds will be processed within 7 days of the seller's receipt and inspection of the returned product.
Returns will not be accepted for any custom-made or modified items unless the item is defective.
Returns will not be accepted for orders exceeding €10,000 unless the item is defective or does not meet specifications agreed upon in writing.

Cancellation

Orders may be canceled by the buyer prior to shipment, provided that written notice of cancellation is received by the seller at least 24 hours before the scheduled shipment date.

Custom orders cannot be cancelled once they have been placed and are non-refundable. Orders for single products or custom items exceeding €10,000 cannot be canceled once they have been placed, as these products are manufactured specifically at the request of the client.

In the event of a cancellation, the seller reserves the right to charge the buyer for any work already completed or materials purchased for the order.

Patent Infringements

The sale of products by the seller does not convey any license or other rights under any patent, trademark, copyright, or other intellectual property rights. The buyer is solely responsible for ensuring that the use of the products does not infringe on any third-party intellectual property rights.

In the event that the use of the products results in a claim of patent infringement, the buyer agrees to indemnify, defend, and hold harmless the seller, its affiliates, and their respective officers, directors, employees, agents, and representatives from any and all claims, liabilities, damages, and expenses arising out of or relating to such claim.

Disputes

In the event of any dispute arising out of or relating to the sale of products by the seller, both parties shall first attempt to resolve the dispute through negotiations in good faith. If the parties are unable to resolve the dispute within 30 days, the dispute shall be governed by and construed in accordance with the laws of France.

The buyer agrees to submit to the exclusive jurisdiction of the courts located in France for the resolution of any such disputes.

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Shopping Cart

Saved Materials